CLANDESTINE MARKETING offers Market Research Solutions
to companies all over the world using MYSTERY SHOPPING.

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A Mystery Shopping Company

Mystery Shopping is an unique style of market research, which offers companies a new way to evaluate the customer service quality of their business from the customer’s perspective.

Our Mystery Shopper Program makes use of trained Mystery or Secret Shoppers, who enter a restaurant, hotel, retail store or any type of business and evaluate every detail of the customer experience.

Results are recorded using customised research questionnaires that are filled out by our mystery shoppers after each store visit.

Contact us to find out more about our Mystery Shopping Services or how to become a Mystery Shopper.

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Website Usability

Website Usability (UX) is a crucial element for any online business, which is why we offer services to make the customer experience faster and easier.

Improve your customers online experience and increase your websites conversion rates by contacting us.

Mystery Shoppers

Mystery Shopping is a great way to earn extra money and allows you the opportunity to improve customer service levels in South Africa.

Become a mystery shopper by signing up using our simple online application. We will contact you if we have any projects in your area.

Market Research Services

Clandestine Marketing offers various types of market research services to companies in South Africa and the rest of the world.

We can accomodate your reasearch needs using techniques and methods that can be customised to suit your business.