A survey recently by ForSeewent out called the American Customer Satisfaction Idex, which added a few social media website this time, provided some interesting feedback on what people think of Facebook.
The feedback was primarily of dislike for Facebook, which is surprising when looking at its gigantic exponential growth, while closing in on 500 Million users.
It is also quite obvious that due to it’s size and lack of competition, users simply don’t have anywhere else to go. It’s a monopoly.
Google is planning to launch Google Me, a Facebook-like service and it will be interesting to see the impact on Facebook if Google manages to launch a service that people love. It could be the MySpace/Facebook war all over again.
