Clandestine Marketing is a market research company based in Cape Town, South Africa, specialising in Mystery Shopping and various marketing research solutions.

What We Do

We provide market research solutions using mystery shopping to provide our clients with high quality marketing research, which will allow them to make key improvements to the customer service quality of their business.

What We Offer

We offer our clients a way to try solve the business challenges of consumer marketing by gathering data and turning it into usable business insight.

How We Operate

Clandestine Marketing operates in an ethical manner and respects the privacy of the sales/service staff being ‘mystery shopped’ and will not divulge any personal information in order to protect the privacy of staff.

About our Mystery Shoppers

We select trained mystery shoppers who fall within the companies target market so that they are suited for the mystery guest program. Out mystery shoppers provide useful insight into the customer experience and service levels of our clients.

Contact us to find out more about our services.